About Advanced Substrate Technologies Pte. Ltd.

We are a Singapore-based subsidiary of TOPPAN Holdings Inc., a Japanese pioneer in printing technologies and a leading supplier of high-quality Flip Chip Ball Grid Array (FC-BGA) substrates. We are the first factory in Singapore to pioneer the manufacturing of high-end FC-BGA substrates used in cutting-edge semiconductor products such as network switches and artificial intelligence (AI)/machine learning (ML) devices.

Additionally, our facility will conduct research and development (R&D) aimed at advancing substrate technologies to meet the evolving performance requirements of future products in these domains. Broadcom Inc., a global technology leader specializing in semiconductor design, enterprise software, and security solutions, is also actively supporting the establishment of this state-of-the-art manufacturing facility in Singapore. 

 

Responsibilities

Network Design and Implementation:  

• Design, deploy, and manage network infrastructure to support AST’s operations, including the new factory setup. 
• Implement and maintain Cisco Switches, Cisco Routers, FortiGate Firewalls, Palo Alto Firewalls, ClearPass NAC, F5 VPN, IPS, WLC, Access Points, and VSS/VLAN Architectures to ensure seamless connectivity and high performance. 
• Develop and manage wireless, wired, and VPN networks, ensuring optimal coverage, security, and reliability. 
• Plan and execute network segmentation and VLAN configurations to secure critical assets and optimize traffic flows. 

Network Operation and Support:  

• Provide comprehensive network management and support services with at least 5-6 years of experience, specifically in high-tech manufacturing environments utilizing Cisco networking solutions. 
• Monitor and optimize network performance, ensuring minimal latency and maximum uptime for mission-critical factory systems. 
• Conduct thorough troubleshooting, root cause analysis, and resolution of complex network-related issues to minimize downtime and operational disruptions. 
• Oversee regular firmware updates, security patches, and configuration optimizations on networking equipment to maintain a secure and efficient infrastructure. 

Cybersecurity and Compliance:  

• Implement robust security measures for network systems, including firewalls, intrusion detection systems (IDS), and secure VPN solutions. 
• Collaborate with IT security teams to ensure compliance with standards such as NIST, ISO 27001, IEC 62443, and other industry-specific regulations. 
• Harden network systems against cyber threats by employing Zero Trust Architectureprinciples. 
• Ensure that IT systems and practices adhere to pertinent industry standards, regulations, and data protection laws.  
• Maintain comprehensive documentation, including the creation and upkeep of operational manuals, and conduct regular audits to verify and maintain compliance. 

IoT and Smart Factory Integration:  

• Design and manage networks to support IoT applications, including SCADA, PLCs, and other manufacturing control systems. 
• Work with OT teams to ensure reliable and secure communication between IT and OT environments. 
• Enable real-time monitoring and analytics through robust IoT connectivity solutions. 

Collaboration and Training:  

• Work closely with cross-functional teams to understand and support network requirements. 
• Provide guidance and training to junior engineers and other IT staff on network technologies and best practices. 

Innovation and Optimization:  

• Ensure data integrity, availability, and security by implementing robust data management practices, reliable backup systems, and effective disaster recovery solutions. 

Technical Support:  

• Offer technical support and troubleshoot IT-related issues for all employees and contractors, ensuring swift resolution to minimize downtime and disruptions. 
• Act as the escalation point for resolving high-priority issues in IT and OT systems. Conduct root-cause analysis for recurring problems and implement preventive measures. 

Project Management:  

• Lead network-related projects, including the new factory setup, from inception to completion within defined timelines and budgets. 
• Coordinate with vendors and contractors for the procurement, installation, and configuration of network equipment. 
• Provide detailed project documentation, including network diagrams, configurations, and operational manuals. 

Perform any other ad-hoc duties as assigned by the Manager, as required to support the team and organizational goals.

 

Location & Commitments

• Premises located in 9 Pesawat Drive, Singapore 619607
• Permanent, full-time role working 40 hours per week

 

Job Requirements

Professional Qualifications: 

• Bachelor’s degree in information technology or any related discipline. 
• Industry-recognized network certifications such as CCNP, CCNA, or equivalent are strongly preferred. 

Specialized Knowledge & Skills: 

• Extensive hands-on experience in supporting high-tech factory environments using Cisco networking solutions. 
• In-depth knowledge of Cisco Switches, Cisco Routers, FortiGate Firewalls, Palo Alto Firewalls, ClearPass NAC, F5 VPN, IPS, WLC, Access Points, and VSS/VLAN Architectures. 
• Strong expertise in wired, wireless, and VPN network support, with a focus on enterprise-level manufacturing networks. 
• Proficiency in network monitoring and diagnostic tools to ensure optimal performance and security. 
• Familiarity with IoT protocols (e.g., MQTT, CoAP) and their secure deployment. 

Competencies: 

• Excellent problem-solving and analytical skills for troubleshooting complex network issues. 
• Strong communication skills to collaborate effectively with technical and non-technical teams. 
• Proven ability to manage projects in high-pressure environments with tight SLAs. 

Attributes: 

• Recognized for integrity, diligence, and a strong sense of responsibility in professional endeavours. 
• Demonstrates exceptional problem-solving skills and keen attention to detail. 
• Effective communicator with the ability to collaborate seamlessly with cross-functional teams, including engineers and operators. 
• Thrives in high-pressure environments, meeting tight SLAs with efficiency and resilience. 
• Proactive and resourceful in addressing challenges, with a strong commitment to continuous improvement. 
• Adaptable to dynamic, fast-paced work environments, ensuring flexibility and responsiveness to evolving needs. 
• Dedicated to keeping up with industry advancements and emerging technologies to enhance professional expertise. 

Others: 

• Excellent verbal and written communication skills in English. 
• Experience in managing IT systems within smart factories or Industry 4.0 environments. 
• Knowledge of robotics systems, IIoT (Industrial Internet of Things) device management, or predictive maintenance tools. 
• Familiarity with compliance standards such as GDPR, CMMC, and HIPAA for regulated manufacturing industries. 
• Willingness to travel for factory setups and on-site support as required. 

Competitive Remuneration & Benefits Package

Salary range: SGD4,000~5,800

Attractive Benefits and Perks.

 

Contact us to apply

If you believe you possess the qualifications for this position, please submit your resume and cover letter to our HR team at hr_career@ast-sg.com.

 

Why Join Us?

• You will have the Opportunity to Make an Impact as pioneer employees in shaping our company’s culture, processes, and success from the ground up.
• You will have ample opportunities for Career Growth and Advancement as our companycontinues to grow.
• We do embrace Technology AI Innovation and Agile Work Environment where ideas are valued and implemented quickly.
• You will have more chances to take on Ownership initiatives with higher Recognition from the Management.
• We do offer Competitive Compensation, Benefits and Perks as we benchmark ourselves against the market data.
• We fully understand the importance of Work-Life Balance so we do offer Flexible Work Arrangement and Flexi–Time in the company.
• We are planning to introduce a Shuttle Bus Service that will transport employees from designated MRT stations, with potential expansion to include a pickup point at Johor customs.
• Our facility will have a Multi-Purpose Room cater for religious prayer, meditation time and nursing purposes.

 

Closing Statement

AST is dedicated to creating a workplace that is diverse, equitable, and inclusive, where every employee feels appreciated, respected, and empowered to share their unique perspectives.

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